Reference

Legal terms for your 2q1 account

This page sets the legal terms for your 2q1 account in India. Where access, payment routes, or account changes depend on local law, the rule that applies in…

India lawData useCookiesAccount access
2q1 Legal terms for your 2q1 account
REQUEST ROUTES

Where to send legal requests

When you need a legal correction, a copy of the current terms, or a question about access, use the channel that matches the request.

Email us Send legal or data requests to our support mailbox and include your account email…
In-app form Use the form inside your account when you need a copy of your terms…
Callback request If you prefer a voice call, send a callback request and add a short…
DATA CARE

How we handle your records

We keep legal handling tied to the smallest useful record set, and we use that record only for support, verification, dispute handling, and other duties required by law.

Data handling

We collect only the details needed to open and manage your account, verify requests, and meet legal duties.

Cookies

Cookies help us remember your session, language choice, and legal acknowledgements.

Account security

We protect account access with device checks, password rules, and step-up verification for sensitive changes.

Retention

We keep records only as long as needed for support, dispute handling, fraud checks, or legal duties.

Change requests

For access, correction, or deletion-style requests, send us the account email, the region you used, and a clear description of…

Follow-up contact

If your details change, tell us through the support channel listed here.

Common legal questions for your account

These questions cover access, data use, corrections, retention, and the way we handle requests tied to local law. If your question is not answered here, use the contact paths above and send the account email, region, and a short description so we can find the right record quickly. We answer in writing where possible so you have a clear trail for later checks.

Access depends on local law and on whether your region allows the feature you want to use. If a section is unavailable where you are, we show the restriction before you reach the next step.

We keep the details needed to run the account, confirm requests, handle support, and meet legal duties. That may include contact details, session records, and change logs linked to the time you used the service.

Send the update through support with the exact field you want changed and the account email tied to the record. If we need proof, we will ask for a fresh confirmation before we edit anything.

Cookies help us remember sign-in state, language choice, and the legal acknowledgements you have already seen. If you clear them, you may need to repeat those steps on the next visit.

Use the contact path that matches your request: email for written records, the in-app form for account-linked issues, or a callback request when you want to speak with someone. Include your region and account email.

We keep records only for as long as they are needed for support, dispute handling, fraud checks, tax duties, or other legal requirements. After that period, they are archived or removed under our retention rules.

If a law or network rule changes, the newer rule takes priority for the affected region. We update the page text and the account flow where needed, then use the contact channels to answer follow-up questions.